Services · Build

AI development and deployment

We build, host and support the working system: knowledge engines, computer vision, agents, sales and pipeline tools, dashboards and integrations. AI in production, not in a slide deck.

A team working at laptops during a hands-on AI build session

What we build

Systems your teams use every day.

  1. 01

    Knowledge engines and AI search

    Search across documents, archives and libraries by written question, image or example, with answers that cite where they came from.

  2. 02

    Computer vision

    Recognising objects, products and instruments from images, including models trained on synthetic 3D renders when real examples are scarce.

  3. 03

    Language models in operational workflows

    Transcription, extraction, classification and compliance checking at volume, with review steps built in.

  4. 04

    AI agents and automation

    Tools that prepare actions as well as answers, with clear limits on autonomy and a named person approving what matters.

  5. 05

    Lead generation and sales pipeline

    Prospect research and enrichment, lead scoring, and pipeline management and forecasting connected to your CRM, so sales teams spend their time on the right conversations.

  6. 06

    Dashboards and reporting

    Reporting and analysis built on approved, read-only views of your data.

  7. 07

    Integrations with your core systems

    Connections to ERP, CRM, configurators and files that leave those systems unchanged.

Proof

AI in production, not in a slide deck.

  • Search results for a written brief across a carpet design library

    Brintons · Manufacturing

    AI search across a 200-year design archive

    For Brintons, more than 40,000 designs tagged automatically for style, motif, geometry and colour, searchable by written brief, image or mood board. Live in Brintons’ Design Studio Online since March 2026 and used daily by design teams in the US and Europe. Built on PatternMatch.ai.

  • Computer vision identifying each instrument on an orthopaedic surgical tray

    ORtelligence · Healthcare

    Computer vision for surgical trays

    For ORtelligence, we led the technology for a phone app that photographs a surgical tray, recognises every item and flags what is missing.

  • Chart comparing compliance accuracy in first trials with the best LLM configuration

    Salus AI · US healthcare

    AI call compliance for medical sales

    For Salus AI, every outbound sales call transcribed and checked against federal and state rules. We designed the rules engine and moved it to large language models, raising accuracy from about 80% to 95–98% and cutting model cost by up to 80%.

How we build

What we have learned building AI in operational businesses.

The same principles we teach in our technical workshops apply to everything we ship.

The architecture in one picture: five layers
The architecture in one picture: five layers
  1. 01

    Permissions belong in the infrastructure, not in the prompt

    Every request carries the user’s own credentials, so the AI can only see what that person is allowed to see.

  2. 02

    Your core systems stay exactly as they are

    AI reads your data through documented, read-only views that a data owner has approved.

  3. 03

    Prepare and approve

    When a tool writes back to a core system, it drafts the change and a named person approves it.

  4. 04

    Every tool has a named owner

    An owner, a backup, a register entry and a README for handover.

  5. 05

    Running costs designed in

    Good engineering keeps usage costs down, for example by processing documents once rather than re-reading them on every question.

  6. 06

    We stay to make it work

    We host, monitor and support what we build, and improve it as your feedback comes in.

How we design

The blueprints behind every build.

The architecture in one picture: five layers
The architecture in one picture: five layers
Six rules that let everyone build with AI
Six rules that let everyone build with AI
Design an agent on one sheet: seven lines
Design an agent on one sheet: seven lines
Do you need a data warehouse?
Do you need a data warehouse?
Two-way doors: which AI choices you can undo
Two-way doors: which AI choices you can undo
Avoid AI platform vendor lock-in
Avoid AI platform vendor lock-in

From our workshops. Tap a slide to see it full size; swipe for more.

Talk to us about building your AI system.

Talk to us

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